A one-day workshop
Choosing the wrong supplier can be disastrous (as anyone knows who followed the Post Office scandal).
It’s also inexcusable, given that Dr Ray Carter’s famous 10 Cs Model for successful supplier selection has now been around for thirty years and is as valid today as when it was first published in 1995. It’s long been the accepted model, adopted by the CIPS and various university syllabuses around the country.
And who better to take your team through it than Ray himself?
- This highly practical one-day course will help procurement and contracting professionals work more effectively with key stakeholders (and vice versa).
- It will help participants undertake effective and robust evaluations of potential and existing providers.
- It will help them understand and apply the 10 Cs model.
- And it will help them reduce the risk of ‘sub-optimal’ outcomes.
Expert trainer
Dr Ray Carter runs his own international training and development consultancy, specialising in procurement. The author of Practical Supplier Selection, his now-famous ‘10 Cs’ of supplier evaluation model, first published in 1995, has become an accepted model for the evaluation of suppliers and contractors and has been adopted by many organisations.
Session outline
1. Introduction
- Learning outcomes
- Learning styles
- Plan for the day
2. Understand the importance and value of selecting appropriate and fit-for-purpose providers
- Reliability
- Quality
- Fit-for-purpose relationships
- Innovation
3. Appreciate the risks and consequences of sub-optimal selection of suppliers and contractors
- Late delivery
- Poor service
- Poor quality
- Disputes and litigation
4. Understand Carter’s 10 Cs model and its applications
- The 10 Cs model provides a framework of selection criteria
- Leads to the appointment of suppliers with the necessary expertise
- Appropriate resources
- Sustainable source of supply
- Effective relationships – avoiding the ‘blame game’, disputes and variations
5. Apply the 10 Cs model
- Competency
- Capacity
- Control of process
- CSR
- Cost
- Communications
- Cash and finance
- Consistency
- Commitment to quality
- Culture and relationships
6. Differentiate between the different methods of selection
- Lowest price technically acceptable
- Most economically advantageous tender
- Most advantageous tender
7. Develop robust evaluation templates to ensure consistency
8. Appreciate the need to develop select criteria in cooperation with key stakeholders
- Engineers
- Technical
- Service users
- Internal customers
- External customers
9. Reflect criteria for the selection and evaluation of suppliers
- In the tender process
- RFPs
- Seeking quotations
- Soft market testing
10. Manage and mitigate the legal and contractual risks
- Scope creep
- Liabilities
- Indemnities
- Guarantees
- Liquidated damages
11. Conclusion
- Further information
- Open forum Q&A
- Action planning
- Summary
