A one-day workshop
Many managers question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal is a vital starting point when it comes to managing performance effectively and it is vital that managers appreciate this. Handled well, the benefits of formal appraisals are enormous. This thoroughly practical workshop has been designed to give line managers the knowledge, skills and confidence to deliver a well-structured appraisal – even in the most challenging circumstances.
- Appreciate the benefits of the appraisal process
- Assess standards of performance objectively
- Plan and prepare for appraisals effectively
- Conduct a well-structured appraisal meeting
- Acquire the essential skills required for effective appraisals
- Improve their ability to discuss difficult issues more confidently
- Identify training and development requirements
- Agree clear and measurable development objectives
- Complete essential paperwork
- Understand the need to facilitate continual informal dialogue between appraisals
Expert trainer
Rosanne has over twenty years’ experience working in Human Resources in blue-chip companies and in the public sector as an HR Manager, a trainer and a coach. Rosanne has worked at a strategic level within organisations and also has operational experience. She now runs her own consultancy practice and brings enthusiasm, pragmatism and a real understanding of the challenges facing businesses today.
Session outline
1. Introduction and course objectives
2. The appraisal process
- The aim of the appraisal process
- Understanding the bigger picture – the appraisal process as part of the employee development process
- The benefits of the appraisal process
- Common pitfalls
- Five steps to an effective performance appraisal
3. Step 1 – Assessment
- Using job standards as the basis for objective assessment
- Assessment of previous objectives
4. Step 2 – Preparation
- Documentation required
- Data on each appraisee
- Planning the meeting
5. Step 3 – The meeting
- The skills of appraisal interviewing
- The structure of the appraisal interview
- Dealing with poor performance and difficult situations
- Taking notes and completing documentation
6. Step 4 – Planning ahead and objective setting
- Identifying action to improve performance and enhance skills
- Establishing relevant training needs
- Agreeing SMART performance objectives
- Formulating a personal development plan
7. Step 5 – Action after the interview
- Essential paperwork
- Follow-up and action required between appraisal interviews
- Continuing informal dialogue
8. Video case study
9. Conclusion
- Course review / discussion
- Preparation of action plans for building on the skills learnt
- Close
