A one-day workshop
Working smarter is about approaching your life, work and goals in a more sustainable, enjoyable and less stressful way. Working smarter is good for the organisation, in terms of increased productivity, and good for the employees, helping them to achieve a healthier work-life balance.
So why don’t we all work smarter? This high-energy, fun day explains why and shows what can be done about it.
- Improve their personal productivity and create a more effective daily routine
- Enhanced communication skills for greater clarity and understanding
- Remove barriers and obstacles to making the most of theirs and others time
- Learn to manage priorities and achieve deadlines; making time for the most important things
- Strategies for dealing with procrastination (theirs and others), distractions and pre-crastination
- Increased job ability and personal impact with a range of proven time management tools and techniques
- Get through more work in less time with reduced rework and repetition
- Manage stress and avoid anxiety, plus achieve a better work-life balance
- Techniques for managing your attention and improving your level of energy during the day
- Improving work-life balance and stop ‘running out day’ and doing work out of hours
Expert trainer
Graham specialises in providing high-quality consultancy, coaching and training in sales, sales management, customer service and personal productivity. He has a long career in sales and was a top-performing IT and solutions sales professional and sales manager. His most recent full-time role was as Managing Director of Sales Productivity and Development for Thomson Financial, helping develop a large European sales force.
Session outline
1. Why are we here?
- Stop working harder – start working smarter
- The golden rules
- Attitude – the secret to good time management
- Balancing your work style
2. Plan the work – and work the plan
- Focusing on key performance indicators
- Setting monthly goals and objectives
- Creating a daily action plan
- A time management system that works!
- Planning your week
- The 80/20 rule
3. How to gain one hour a day – every day
- Time flies!
- Expect the unexpected
- Create a non-interruption zone
- Dumping trivia and speeding-up routine tasks
- Delegation
4. Positive goal-setting
- Understanding how goals work
- SMART goals
- Setting and reviewing goals
- Seven steps to achieving your goals
5. Dealing with interruptions
- Why people interrupt you
- How to say ‘not now’ and ‘no’ – nicely!
- Creating the right environment
- How to be more assertive
- Avoiding interruptions
- How to negotiate timescales
- Dealing with your boss
- Dealing with telephone interruptions
6. Conquering the paperwork
- The tidy desk
- Fantastic filing
- The ten commandments of e-mail
- Accelerated reading techniques
7. Overcoming procrastination
- Why do we resist change?
- A seven-day procrastination plan
- Ten ways to ‘do it NOW’
8. The smart manager
- Working to precise and measured objectives
- Setting objectives – for your department and for yourself
- A daily checklist
- Proactive time management
- Managing or trouble-shooting?
- Delegation
9. Stress management
- Dealing with situation-specific stress
- Dealing with anxiety
- Optimum stress levels
- Stress elimination
10. Conclusion
- Ten tips for a healthier life – at work and at home
- Open forum
- Close
