t. +44 (0)1582 463463
e. contact@tihtc.co.uk
t. 01582 463463
e. contact@tihtc.co.uk

Successful supplier relationship management

A one-day workshop

This course is designed to empower the participant with the skills and knowledge required to understand and apply contract and commercial relationship principles and techniques in an operational and managerial role to ensure optimal outcomes. The emphasis is on working in a cross-functional way with key stakeholders and suppliers.

Supplier relationship management is all about maximising opportunities for value for both sides by means of highly effective relationships. Ultimately, those suppliers that have the greatest influence on an organisation’s performance are the ones to directly involve in SRM activities.

learning objectives

Who should attend?

This course is designed for experienced (and semi-experienced) contract or commercial managers, in both the public and private sectors, to give them the knowledge, understanding and techniques needed to secure added value for their organisations.

Format

This one-day programme can be delivered on-site or virtually.

Special features

The content of this course has been cross-mapped with established competency frameworks and other international standards.

Expert trainer

Sharon Croome spent more than 25 years with the Ministry of Defence and various UK-based major contractors before setting up her own consultancy in commercial, procurement and supply chain management. She supports MOD and DE&S clients with procurement strategies, supplier/customer contract drafting and advice, and the design and delivery of commercial professionalisation training.

Session outline

1. Introduction

2. Commercial environment

3. Critical success factors

4. Putting the ‘management’ into contract management

5. Analysing the role

6. Developing the role

7. Performing the role

8. Conclusion

Multiple delivery formats and options
users

Face-to-face delivery

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Virtual delivery

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Tailored solutions