A one-day workshop
This is an essential programme for any member of staff whose role includes writing policies and procedures. It focuses on how to develop, write and implement policies. During the day there are opportunities to work on ‘real’ policies so that by the end of the session participants will have a draft of a policy to take back to their workplace.
learning objectives
- Explain the difference between a policy and a procedure
- Consult and follow in-house Equality Impact Assessment processes
- Ensure that a policy is clear and unambiguous
- Use correct grammar and punctuation
- Develop the necessary supporting procedures
- Describe the steps involved in implementing a policy
Expert trainer
Miranda has more than twenty years’ experience as an independent learning and development consultant and trainer. Much of her work is focused on the VCSE sector.
Session outline
1. An introduction to policies and procedures
- Difference between a policy and a set of procedures
- Characteristics of an effective policy
- Overview of a policy-writing process
2. Planning a policy
- How to start
- Research and consultation
- Organising information
- An introduction to Equality Impact Assessment
- Structuring the document
3. Writing the policy
- Drafting the document
- Writing the introduction
- Positional statements
- Clarity and using clear English
- Policies and the law
- Punctuation and grammar
4. Procedures and guidance
- Different types of procedural formats
- Icons and symbols
- Task breakdown
5. Reviewing
- Numbering and indexing
- Editing and review
- Typography
6. Implementing the policy
- Gaining approval
- Communicating the policy
- Overcoming resistance
- Policy review
