t. +44 (0)1582 463463
e. contact@tihtc.co.uk
t. 01582 463463
e. contact@tihtc.co.uk
  • Introduction to contract management for public sector (1 day)

Introduction to contract management for public sector (1 day)

A one-day workshop

This course is designed to introduce the fundamentals of contract management in the public sector by analysing how those involved in procurement and contract management can work in partnership and collaboration to deliver best value. It will examine the risks of poor contract management and how current processes can be strengthened to address these risks.

Understand the implications of the Procurement Act and in the context of contract management

Appreciate the contract management environment.

Understand the importance of contract management in delivering value for money.

Appreciate and avoid the risks and pitfalls of weak contract management.

learning objectives

Who should attend?

This course is designed for staff who are responsible for some contractual relationships, with relatively low value and low complexity contracts.

Format

This one-day programme can also be delivered virtually.

Special features

The content of this course has been cross mapped with the lead body WorldCC at Associate Level.

Expert trainer

Dr Ray Carter runs his own international training and development consultancy, specialising in procurement. A prolific author, his fourth book, Practical Contract Management, with Steve Kirby and Alan Oxenbury, was published in 2012. He has also had numerous articles and papers published in journals such as Supply Management and the Centre for Advanced Procurement’s Praxis publication.

Session outline

1. Defining contract management and overview of the contracting process, mapping the ‘territory’, defining contracting as a process to secure the resource

2. Gain a basic understanding of key contract clauses e.g., scope, payment terms, liabilities, termination options

3. Identify the skills, knowledge, and attributes of the contract manager in the context of the organisation and their overall role and responsibilities

4. Understand the critical success factors, including defining successful outcomes, effective stakeholder engagement and creating a shared vision of the outcomes

5. Understand the importance of effective specification and scopes of work development

6. Appreciate the value of stakeholder analysis, managing expectations and the ‘shared vision’ concept

7. Create and develop appropriate commercial relationships, understand the different types of relationships, how to manage difficult relationships, contractor motivational issues

8. Appreciate the key negotiation skills of persuading and influencing to work with stakeholders and contractors to improve outcomes

9. How to deal with claims and variations, how to challenge contractor claims and requests for variations by making use of contractual terms and specifications to prevent false claims

10. How to measure and improve contractor performance, developing KPI systems, contractual terms and conditions and basic legal principles.

11. Appreciate the value of contract close and lessons learned

Multiple delivery formats and options
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Face-to-face delivery

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Virtual delivery

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Tailored solutions

Training Areas...

Leadership & management development

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Management & personal effectiveness

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Customer Service Training

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Boardroom effectiveness

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Maximum Coaching

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Specialist Subjects

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