t. +44 (0)1582 463463
e. contact@tihtc.co.uk
Got a question - How can we help?
t. 01582 463463
e. contact@tihtc.co.uk
Got a question - How can we help?
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  • The In-House Training Company

    Customer service courses

    Engaging Customer Service Training Programmes and practical Customer Service Courses that help teams build skills, confidence, and customer connections

Customer Service Training

We’ve been delivering customer service training for nearly twenty years now. In fact, we do so much in this area that we have a separate website for it: The Customer Service Training Company, where you can explore all of our ‘GREAT’ programmes there:

GREAT customer
service

The core ‘flagship’ programme can be delivered ‘virtual’ or ‘classroom’. It’s focused on helping your people build the emotional connections that we all know customers want.

Explore

Coaching for GREAT
customer service

A unique one-day programme for your managers and team leaders to help them develop their teams’ delivery of GREAT customer service. 

Explore
Multiple delivery formats and options
users

Face-to-face delivery

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Virtual delivery

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Tailored solutions

Still can’t find what you’re after? Prefer something ‘slightly tweaked’ or completely bespoke? Then please just give us a call, at The Customer Service Training Company, on 01582 463464, to discuss your customer service training requirements. We’re here to help!

Get in touch

Give us a call now at 01582 463 463, or use the contact form below.

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How to find us

TIHTC

22 South Burgundy House
The Foresters, High Street
Harpenden, AL5 2FB

e. contact@tihtc.co.uk

t. +44 (0)1582 463 463

© 2025 TIHTC Ltd. All rights reserved

Training Areas

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Leadership & management development

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Management & personal effectiveness

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Customer Service Training

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Boardroom effectiveness

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Maximum Coaching

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Specialist Subjects

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"We have found Maximum Performance to be reliable, professional and hard-working. As a direct result, we have doubled the amount of work we do with the company. I have no hesitation in recommending Maximum Performance for training development and delivery".
CRCAOperations Director
As Maximum Performance’s interventions were based on the agreed business drivers, we have seen real evidence that the training has helped individuals move the organisation forward.
AdeccoOperations Director
As Maximum Performance’s interventions were based on the agreed business drivers, we have seen real evidence that the training has helped individuals move the organisation forward.
AdeccoOperations Director