Sales – a closing conversation Sales – a closing conversation When you’re closing a sale with a new prospect, what do you actually want? Just another entry in the order book...
Business writing skills in the news Business writing skills in the news It’s not often that a story on writing skills makes it into the pages of a national newspaper, but The...
Top tips to help you close a sale Top tips to help you close a sale Sales is a vital role in any business. In both B2B and B2C, customers are becoming more cautious with their...
An introduction to Contract Management An introduction to Contract Management It’s not always easy finding the right suppliers and contractors. And yet it can be essential to find the...
Account management essentials Account management essentials What’s your approach to customer/client engagement? Are you just taking orders when they arise, or are you ‘managing...
The 10 Cs of choosing suppliers and contractors The 10 Cs of choosing suppliers and contractors It can be hard to find the right suppliers and contractors for your business. You want them to be...
Mental Health First Aid training Mental Health First Aid training Would you know how to help? Mental Health First Aid in the workplace With the wealth of available information and...
Bant, banter, bantest… Bant, banter, bantest… Office banter… the glue that bonds a team together, or the go-to excuse for harassment, bullying and/or discriminatory...
Remote Project Management Remote Project Management Like any other aspect of work in the last couple of years, project management has become more ‘remote’. Which is to say...
Managing projects the Agile way Managing projects the Agile way ‘Agile’ has become one of those buzzwords in recent years – the thing you need to adopt, the thing your...
Commercial Decision-Making with Stop-Think-Act Commercial Decision-Making with Stop-Think-Act What are commercial decisions? Who makes them? And who doesn’t? People working in HR, finance...
Learning and development – a challenge for SMEs Learning and development – a challenge for SMEs For SME owners, it can feel like the smaller the business, the more challenges there are. Yes...