A very practical, interactive one-day session for a maximum group size of 12.

The style is upbeat and motivational. Short sessions from the trainer cover the key concepts, theories, and best practice. Case studies of real-world project team scenarios are used to help participants understand the practical application of project team management principles. Participants are encouraged to share their insights, experiences, and challenges related to project team management. Role-plays and simulations use project team scenarios to practice effective communication, conflict resolution, and motivation techniques. Collaborative activities reinforce learning and foster teamwork among participants. Comprehensive course materials include copies of slides, handouts, reading lists and other reference materials on team management and leadership, together with sample team communication plans and templates and conflict resolution techniques and negotiation guides.

Graham specialises in providing high-quality consultancy, coaching and training in project management, client relationships and stakeholder management, and personal productivity. Over the last twenty-five years he has personally trained or coached over 30,000 business professionals. He is a member of the International Institute of Coaching and a qualified NLP Master Trainer. His work has taken him all over the world and involved him in working closely with hundreds of different organisations from all business sectors, his client list including such organisations as BT, Vodafone, AT&T, Orange, Pfizer, GSK, Boots, Unilever, American Express, Thomas Cook, Apple, Sony, Motorola, Cisco, MFI, Barclays Bank, LIFFE, Abbey National, Prison Service, Home Office, Law Society, BBC, Daimler-Chrysler, Citroen, Weetabix, Nikon, Shell and many, many others.

Graham has written over twenty books, published in several different countries, including Working Smarter, Companies don’t succeed – people do!, and Customer Relationship Management.

Known internationally as both a trainer/coach and a popular motivational speaker, he believes that effective learning has to be interactive and challenging. All his learning events are built around practical exercises, role play and case studies. His training style focuses not on just explaining new ideas or developing new skills, but also on motivating people to use them and to develop themselves as individuals. This approach gets results, as the following comments from programme participants show:

‘Brilliant course, really interesting and very focused to my job role and day to day work.’

‘Took away some very good ideas that I can use every day… good examples too.’

‘Very confident in the subject, and amusing too. Made the course very interesting. A very clear model to use going forward.’

‘Full of useful hints and tips which I will apply to my job.’

‘Extremely well presented and structured’