Today’s administrative professional needs flexibility and a broad portfolio of skills including selfmotivation,
assertiveness, and the ability to deal with difficult people. You will benefit from this course
if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques.
This highly participative workshop is for all those who want to:
- Be reliable and conscientious
- Meet job criteria, set standards and deadlines
- Deliver a consistent and efficient service
- Prioritise effectively to meet deadlines
- Deal with interruptions
- Understand and use assertiveness techniques
- Be confident asking for feedback
- Work effectively as a team member
- Identify strengths and development areas
Any questions? Please just give us a call on 01582 463463 – we’re here to help!